STEP 1 | FOLLOW THE PROCESS

A diagnosis creates chaos.

Understanding replaces chaos with clarity.

Clarity helps you build an effective response plan.

This pathway guides you through what you need to understand and act on, in the order it matters.

Start The Process

Start with the Patient Navigator Journal

The Patient Navigator Journal puts the process in your hands. It helps you focus on one step at a time, understand it, action it, then move to the next step. That's how we break this cancer down: One Earlier Right Action after the next.

The idea to carry with you

The process is the part you can control.

STEP 2 | PRIMARY TUMOUR LOCATION

Locate your primary cancer.

Where your cancer starts in the biliary system is its primary location. That location helps determine what happens next.

Knowing its location gives you and your doctors a shared starting point for understanding surgery, drainage, biopsy and treatment options.

Visualise it as

The biliary system is a connected drainage network. Your primary location is the point in that network where the cancer began. Where it began changes which structures are involved and which options may be possible.

Understand Your Location

Where did your cancer begin?

Select your primary location to understand what it means. Use the other options when you need them.

Your Next Earlier Right Action

See it. Name it. Record it.

Ask your doctor to show you exactly where the primary cancer started on your scan. Write down its full name and location in your Patient Navigator Journal, then ask what that location changes about the decisions ahead.

STEP 3 | HAS IT SPREAD?

Has the cancer spread?

Knowing where the cancer is now helps determine which treatment options should be pursued and which options need to be protected.

The useful first picture is whether the cancer appears localised, locally advanced or metastatic.

Visualise it as

Your primary tumour is the starting point. Now widen the view. Is the cancer still around where it began, has it grown into nearby territory, or has it established disease somewhere distant?

Understand The Spread

What does your scan show?

Select the description being used for your cancer. Then understand what that description changes.

Your Next Earlier Right Action

See the whole picture.

Ask your doctor to show you the primary tumour and every known site of cancer on your scan. Mark them in your Patient Navigator Journal. Record whether the cancer is being described as localised, locally advanced or metastatic, then ask what that changes about the options you should pursue or protect.

Step 4 | Experienced Medical Opinions

Find the right experience for the decision ahead.

Important decisions about cholangiocarcinoma require specialists with high-volume, hands-on experience in cholangiocarcinoma decisions.

Knowing about cholangiocarcinoma is not the same as regularly diagnosing it, interpreting its pathology, operating on it, selecting treatments or managing its complications.

Each responsibility requires specific expertise.

A specialist may be highly experienced in their medical field but have limited direct experience with cholangiocarcinoma.

What matters is whether the specialist regularly performs the work and makes the particular cholangiocarcinoma decisions affecting your care.

Think of it like

Knowing how to perform a complex task is different from performing it repeatedly.

Experience comes from doing the work, confronting its difficulties and making the decisions it demands.

Match Experience to the Decision

Which decision needs experienced review?

Different decisions require different expertise. Select the decision facing you to understand what experience matters and what you should ask.

Your Next Earlier Right Action

Identify the decision. Verify the experience.

Identify the next important decision in your treatment pathway.

Ask which specialist is responsible for making it and whether that person has high-volume, hands-on experience managing cholangiocarcinoma in that particular area.

Establish whether they have personally reviewed the evidence needed to make the decision.

If that experience is absent or uncertain, seek review from an appropriately experienced specialist before an important treatment option is ruled out or an irreversible decision is made.

Need help finding the right experience?

The Cholangiocarcinoma Foundation Australia's Second Opinion Project helps patients identify medical professionals with relevant cholangiocarcinoma experience.

Visit Patient-Endorsed Professionals and Second Opinions →

The idea to carry with you

Match the experience to the decision.

Step 5 | Surgery: The only proven pathway to cure

Is there a curative opportunity?

A decision that surgery is not possible today must not close the opportunity for cure without assessment by a surgeon with high-volume cholangiocarcinoma experience.

Cholangiocarcinoma can be cured. Surgery is the only established treatment pathway proven to offer that possibility. Chemotherapy, immunotherapy and targeted therapies may control cancer, extend survival or sometimes make surgery possible, but they are not established standalone cures.

The first decision is whether all known cancer can be completely removed with curative intent, while leaving enough healthy, functioning tissue.

Curative intent is not a guarantee of cure. Even after successful surgery, cholangiocarcinoma can return. But when complete removal is possible, surgery offers an established opportunity that should be assessed early.

Some patients can undergo surgery now. Others may receive treatment that changes what becomes surgically possible later. For some patients, surgery will not become possible.

Liver transplantation is also a surgical curative-intent pathway, available through specialist programs to highly selected patients. It is not a routine alternative to tumour removal.

Think of it like

Surgery is the opportunity to remove the cancer. Drug treatments may slow or shrink it, sometimes enough to make an operation possible. If the door to surgery is closed today, the question is whether it is permanently closed, or whether something could change.

Understand the curative decision

Choose the question that matters to you. One explanation opens at a time.

The Question

Has a surgeon with high-volume cholangiocarcinoma experience personally reviewed my imaging and explained whether a curative surgical opportunity exists now, or could become possible later?

Your Next Earlier Right Action

Secure an experienced surgical assessment.

Surgery is the established pathway offering a possibility of cure. Protect that opportunity by obtaining the right assessment before accepting that it is unavailable.

The idea to carry with you

A door closed to cure today is not necessarily closed tomorrow.

Step 6 | Biopsy the tumour

Tissue is evidence. Protect the curative pathway first.

Before any biopsy route is chosen, every remaining curative opportunity must be protected.

When curative surgery cannot be performed at this time, evidence of what is driving tumour growth becomes the next immediate priority. Obtaining a biopsy of the tumour tissue is how this evidence is secured.

The sample must confirm the diagnosis and leave enough material for biomarker testing and comprehensive genomic profiling.

But the route used to obtain that sample matters. For some patients, particularly those with perihilar cholangiocarcinoma, the wrong biopsy route can affect a possible transplant pathway.

Think of it like

A biopsy gathers evidence needed to understand the cancer. But gathering that evidence must not unnecessarily close a remaining opportunity for cure.

Understand the biopsy decision

Choose the question that matters to you. One explanation opens at a time.

The Question

Could the proposed biopsy route affect a remaining curative option, and will the sample provide enough evidence for diagnosis and molecular testing?

Your Next Earlier Right Action

Before tissue is taken, protect the best remaining option.

Ask whether the proposed biopsy route could affect surgery or transplant eligibility. Then ask whether it will provide enough tissue for diagnosis, biomarkers and comprehensive genomic profiling.

The idea to carry with you

Protect the pathway before taking the tissue.

Step 7 | Biomarkers Provide Clues

Know your biomarkers.

Your pathology report must establish what the cancer is, reveal the biomarkers that matter and identify what still needs testing before treatment options are lost.

Your initial pathology report, which should include immunohistochemistry (IHC), provides important clues about your diagnosis.

It helps confirm where the cancer began, influence treatment direction including whether immunotherapy or targeted treatment may be an option for you.

Think of it like

An evidence file. The pathology report gathers the clues that help establish where the cancer began, what it is doing and what needs to be tested next.

Understand your pathology evidence

Select a topic to explore its meaning, the evidence it provides and what to ask.

The Question

What does my pathology report confirm, which biomarkers have been identified, and what is still missing before my treatment decisions are made?

Your Next Earlier Right Action

Protect the evidence from the beginning.

Obtaining a tissue biopsy and finding the tumour's biomarkers is vital. For some people, getting enough tissue and the information it holds will require persistence.

The idea to carry with you

Find the clues before options are lost.

Step 8 | Genomics dive deeper

Understand what is driving the cancer.

A genomic result becomes valuable when it identifies what is driving the cancer and changes a treatment decision before an opportunity is lost.

Genomic profiling looks deeper into the tumour’s genetic make-up to identify mutations that may be driving its growth, and whether they match clinical trials or other options worth protecting early.

Think of it like

Reading the instructions inside the cancer cell to find the faults keeping its growth switched on. Some faults may reveal a treatment that can interrupt those instructions.

Understand your genomic evidence

Select a topic to explore its meaning, what it reveals and what to ask.

What was tested, what was found, what is still missing and which result changes my treatment or clinical-trial options?

Arrange comprehensive genomic profiling now.

Ask your doctor to arrange it as soon as suitable tissue is available. If tissue is the barrier, ask for referral to a cholangiocarcinoma specialist to assess whether another biopsy can safely be obtained.

Find the driver before the option disappears.

Step 9 | Treatment options

Know your treatment plan.

Your treatment plan must begin with understanding what is possible now, what treatment is intended to achieve, and what could become possible next. The right plan uses the evidence available today, keeps opportunities under review and remains accountable to the patient's benefit.

You now know where the cancer started, whether it has spread, whether surgery is possible, and what the tissue and genomic results show. The next question is what your treatment is trying to achieve now.

Your Next Earlier Right Action

Know what your treatment is trying to achieve.

Ask your oncologist: Is my treatment plan trying to cure the cancer, create a curative opportunity, or control the cancer? What is my proposed first-line treatment, why is it right for my situation, and what would make us reassess the plan?

Explore the full range of treatment pathways, how they work and when they may be considered.

Explore Treatment Options

The idea to carry with you

Know the treatment goal. Keep every opportunity in sight.

STEP 10 | Support from lived experience

Do not let uncertainty become delay.

If an answer is unclear, a referral has stalled or you do not know what should happen next, ask for help early.

You do not need to carry every part of this response alone. Lived experience can help you identify what is missing, what question needs to be asked and what the next Earlier Right Action may be.

Your Next Earlier Right Action

Call before the delay becomes the decision.

Tell us what has happened, what you have been told and what is missing. We will help you identify the next practical step and the question that needs to be asked.

Important: This is lived-experience navigation. It does not replace your treating team or emergency care. If you have urgent or worsening symptoms, contact your treating team, attend an emergency department or call 000.

The idea to carry with you

When the next step is unclear, ask before time is lost.

Step 11 | Community

You do not have to do this alone.

The right information helps you act. The right community helps you share, learn and contribute while you work through each next decision.

Connect with information that may change your options, and with people who understand the diagnosis from lived experience.

Community discussion is lived experience. It does not replace your treating team or emergency care. Take medical decisions and urgent or worsening symptoms back to your treating team.

The idea to carry with you

Shared experience becomes shared understanding. Shared understanding drives Earlier Right Action.

Your Response Tools

Keep these guides close.

You do not need to read everything now. Use the guide that matches the decision in front of you, then return when the next question arrives.

The idea to carry with you

Find the guide. Understand the decision. Take the next right action.

Common Questions

Return here when a question arrives.

You do not need every answer at once. Start with the question in front of you, understand what it changes and take the next action.

The idea to carry with you

Ask the question. Understand the answer. Protect the next decision.

Trusted Information

Use information that helps you act.

Good information should make the next question clearer. It should not leave you carrying more uncertainty.

These organisations provide credible Australian and international cancer information. Use them to prepare for an appointment, understand a term or check what further question needs to be asked.

Use this page as your starting point. Bring the information back to your treating team, record the answer in your Patient Navigator Journal and identify what needs to happen next.

The idea to carry with you

Find reliable information. Ask what it changes. Act on what matters.

Patient-Led

Learn to Row.

We are in the same boat, you and I.

Some know how to row. Some do not. Yet.

Those who can row must teach.
Those who cannot must learn.

You do not need to be perfect.
You just need to row.

Keep rowing until you find our rhythm.

That rhythm will carry you.
It will strengthen you.
And it will strengthen those who row with you.

This is why we exist.

Steve Holmes
Founder and CEO, Cholangiocarcinoma Foundation Australia

Read How We Win

The idea to carry with you

We patients are in the same boat. We must row together until we find our rhythm. That is how we win, together.